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Company Policies
Respecting the privacy and confidentiality of your personal information is important to Nature’s Best. This Privacy Policy explains how Nature’s Best collects, uses, & discloses information you provide while using the Nature’s Best Website www.drinknaturesbest.com (the "WebSite"). Nature’s Best will not rent or sell any customer information to anyone. *Information Collection Nature’s Best only will collect personally identifiable information (such as name, title, company name, address, telephone number, or e-mail address) that you voluntarily provide through the Website or e-mail correspondence. We will collect general information (such as the type of browser you use, the files you request, and the domain name and country from which you request information) to improve our Website and better meet your needs. *Use of Information Before we collect any personally identifiable information, we will use reasonable efforts to provide an explanation for the possible use of your data. The information you supply will be used by Nature’s Best to respond to your inquiries, supply you with requested information on Nature’s Best products and services, or track orders you place with Nature’s Best. Authorized third parties may be utilized by Nature’s Best to collect, track and process such information. If you have submitted personal information to Nature’s Best electronically and would like it removed or modified, please contact us at privacy@drinknaturesbest.com. We will use reasonable efforts to comply with your request.
*Other Important Information The Nature’s Best Website may contain links to other sites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those sites. Nature’s Best may use "cookies," a standard technology that installs a small text file on a visitor's hard drive to permit the Website to recognize future visits by that computer. Cookies enhance the convenience and use of the Website. If you personalize pages or register to download information, a cookie helps Nature’s Best remember who you are. As a result, you save time by not having to enter the same information repeatedly. Cookies enable us to understand who has seen which particular Website pages, to determine how often these pages are visited, and to track the most poplar areas of our site. A cookie will NOT permit us to learn any personally identifying information about you, such as your real name or address, unless you have previously provided that information to us or you have set the preferences in your browser to provide this information. You can set your browser to notify you when you receive a cookie, giving you the opportunity to decide whether to accept it. You may choose to disable the "cookies" option on your browser; however doing so may affect your use of the Website.
The information contained in this Website is provided to you "as is," for your internal informational purposes only, without any representation or warranty of accuracy or completeness of information or other warranty of any kind, including, but not limited to, any implied warranty of quality, merchantability, fitness for a particular purpose, or non-infringement. In no event will NATURE’S BEST be liable to any party for any direct, indirect, incidental, special or consequential damages for use of this Website or reliance upon any information or material accessed via it or any other hyperlinked website including, but not limited to, damages arising from loss of profits, business interruption, or loss of data, even if NATURE’S BEST is expressly advised about the possibility of such damages, to the fullest extent allowable by law. Some jurisdictions do not allow the exclusion of implied warranties and representations, so the above exclusions may not apply to you.
Please notify us immediately if you wish to cancel an order. We work to quickly process all orders in a timely manner. If the order has already been shipped you may refuse to accept the order when it arrives. Once delivery is accepted you may return/exchange items per our return policy.
Nature’s Best, Inc., its subsidiaries, officers, directors, etc. (collectively, “Nature’s Best”) will not be in breach of any of its obligations if its performance is prevented or delayed for circumstances beyond its control, including but not limited to, adverse weather, civil disturbance, armed conflict, unavailability of supply of products, fire, flood, labor unrest, disruption in transportation, etc. NATURE’S BEST SHALL NOT BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OF REVENUE, PROFITS OR DATA, ARISING IN CONNECTION WITH OR RESULTING FROM ANY PRODUCTS SOLD OR SERVICES PROVIDED TO A CUSTOMER, EVEN IF NATURE’S BEST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
*Product Warranties A customer will receive the benefit of manufacturer’s warranties on products purchased. WE MAKE NO EXPRESS OR IMPLIED WARRANTIES OR REPRESENTATIONS WITH RESPECT TO OUR SERVICES OR ANY PRODUCTS SOLD THROUGH OR BY US (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF FITNESS, MERCHANTABILITY, NON-INFRINGEMENT, OR ANY IMPLIED WARRANTIES ARISING OUT OF COURSE OF PERFORMANCE, DEALING, OR TRADE USAGE). IN ADDITION, WE MAKE NO REPRESENTATION THAT THE OPERATION OF THE WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE.
Florida is the headquarters for Nature’s Best and therefore all delivery addresses within Florida will be charged applicable taxes. We are not required by law to collect sales and use tax on shipments outside of the state of Florida.
While these guidelines are stringent, they help us to maintain everyday low prices for all customers. We will gladly work with each customer to ensure that each return is handled in a fair and equitable manner. Any and all items must be returned as new, and no more than 30 days from your original date of purchase. Returned items will be subject to a 30% restocking fee of the purchased price, in addition we will recover all extended shipping costs involved. Please call to receive an RMA (return merchandise authorization number) and return instructions. Once we receive your return in the proper condition, we will then refund your credit card for the full purchase price minus a 30% restocking fee of the total sale price before shipping charges. Returns can not be accepted without an RMA number. If any products are defective, you will need to contact the manufacturer.
Everyone is concerned about Internet credit card security -- and with good reason. For everyone's protection, our Website store uses tight security provided by PayPal -- the global leader in online payment solutions. The security of your information, transactions, and money is the core of PayPal's business and their top priority.
We welcome your feedback and look forward to reading your comments. Please use our Contact Us Form to submit your questions, comments or suggestions, or you can reach us by using the following methods:
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